Play Smart, Play Responsibly
At VelocityLottery, we are committed to promoting responsible gaming. While lottery games are meant to be entertaining, we recognize that for some individuals, gaming can become problematic.
We provide tools, resources, and support to help ensure that your gaming experience remains fun, safe, and within your control.
Problem gambling can affect anyone. Here are some warning signs:
Spending more money than you can afford or borrowing money to gamble
Spending excessive time gambling or thinking about gambling
Neglecting family, friends, or work responsibilities
Feeling anxious, depressed, or guilty about gambling
Trying to win back money you've lost by gambling more
Hiding gambling activity from family and friends
We provide several tools to help you stay in control:
Set daily, weekly, or monthly limits on how much you can deposit into your account.
Control how much you spend on lottery tickets per day, week, or month.
Temporarily suspend your account for 24 hours, 7 days, or 30 days.
Permanently close your account or exclude yourself for a minimum of 6 months.
Review your complete gambling activity and spending history.
Opt out of promotional emails and marketing materials.
If you're concerned about your gambling or someone else's, help is available:
It is illegal for anyone under 19 to participate in lottery or gambling activities in Québec. We take underage gambling seriously and implement strict measures:
Parents and Guardians: Please ensure minors do not have access to your account. Use parental controls and monitor online activity.
VelocityLottery is committed to:
For questions about responsible gaming or to request assistance: