Last Updated: November 2024
www.velocitylottery.ca
1. Information We Collect
Velocity Lottery Canada ("we," "us," or "our") collects the
following types of information:
1.1 Personal Information
- Full name and date of birth (for age verification)
- Email address and phone number
- Physical address
- Government-issued ID for verification purposes
- Payment information (securely encrypted)
1.2 Usage Information
- Game play history and preferences
- Transaction records
- Device information and IP address
- Browser type and operating system
2. How We Use Your Information
We use your personal information for the following purposes:
- Processing lottery ticket purchases and payments
- Verifying your age and identity (19+ requirement)
- Managing your account and preferences
- Processing winnings and payouts
- Sending important updates about your account
- Complying with legal and regulatory requirements
- Preventing fraud and ensuring platform security
- Improving our services and user experience
3. Data Security
We implement industry-leading security measures to protect your
information:
- 256-bit SSL encryption for all data transmission
- Secure payment processing through certified providers
- Regular security audits and vulnerability assessments
- Restricted access to personal information
- Automated backup systems
- Multi-factor authentication options
4. Information Sharing
We do not sell your personal information. We may share your data
only in the following circumstances:
-
Payment Processors: To process transactions
securely
-
Regulatory Authorities: When required by Canadian
gaming law
-
Legal Compliance: When required by court order or
legal process
-
Service Providers: Third parties that help us
operate our platform (under strict confidentiality agreements)
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your login status and preferences
- Analyze site usage and improve performance
- Provide personalized gaming recommendations
- Ensure security and prevent fraud
You can manage cookie preferences through your browser settings. See
our
Cookie Policy
for more details.
6. Your Rights
Under Canadian privacy law, you have the right to:
- Access your personal information
- Request corrections to your data
-
Request deletion of your account (subject to legal retention
requirements)
- Opt-out of marketing communications
- Export your data in a portable format
- Lodge a complaint with the Privacy Commissioner of Canada
7. Age Verification
You must be 19 years of age or older to use Velocity Lottery Canada.
We verify age through:
- Government-issued ID verification
- Third-party age verification services
- Database cross-referencing
Accounts found to be under 19 will be immediately suspended and all
deposits refunded.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
-
Comply with legal obligations (minimum 7 years for financial
records)
- Resolve disputes and enforce agreements
- Prevent fraud
9. International Data Transfers
Your information may be transferred to and processed in countries
outside of Canada. We ensure all transfers comply with Canadian
privacy laws and implement appropriate safeguards.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you
of significant changes via email or through a notice on our website.
Continued use of our services after changes constitutes acceptance
of the updated policy.
11. Contact Us
For privacy-related questions or to exercise your rights, contact
us:
- Email: [email protected]
- Phone: 1-877-FAST-WIN
-
Mail: Privacy Officer, 456 King Street East,
Toronto, ON M5A 1J7
www.velocitylottery.ca
Your privacy and security are our top priorities. We are committed
to protecting your personal information and maintaining transparency
in our data practices.